PRIVACY POLICY

Peaceful Pathways Mental Health Agency

Peaceful Pathways Mental Health Agency is committed to protecting the privacy and confidentiality of our clients and visitors. This Privacy Policy explains how we collect, use, protect, and disclose personal information obtained through our services and website.

Information We Collect

We may collect personal information including but not limited to:

• Name
• Contact information (phone number, email address, mailing address)
• Date of birth
• Insurance information
• Health and treatment information necessary to provide behavioral health services

Information may be collected through intake forms, referrals, phone calls, telehealth sessions, and website submissions.

How We Use Your Information

Information collected may be used to:

• Provide mental health and substance use treatment services
• Coordinate care with other healthcare providers when authorized
• Process insurance claims and billing
• Communicate with clients regarding appointments or services
• Comply with legal and regulatory requirements

Information Protection

Peaceful Pathways maintains administrative, technical, and physical safeguards to protect personal and health information from unauthorized access, disclosure, or misuse.

Disclosure of Information

We do not sell or share personal information for marketing purposes. Information may only be disclosed when:

• Authorized by the client or legal guardian
• Required by law
• Necessary to prevent harm to the client or others
• Required for insurance billing and healthcare operations